Rune88 Privacy Policy — Our Commitment to Protecting Your Information

Rune88 is an international online Sports Betting and casino platform. We believe privacy is a fundamental right for every user. This Privacy Policy is designed to clearly explain what information we collect, why we collect it, and how we keep it safe.

By using the rune88 website or mobile app, or by creating an account, you are considered to have accepted this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us.

This Privacy Policy has been developed in accordance with applicable laws in Bangladesh and international data protection standards — particularly the core principles of GDPR. We regularly review and update this policy to ensure it remains relevant and effective at all times.

Rune88 only collects the data that is strictly necessary for providing services, ensuring security, and meeting legal obligations. We do not collect any information beyond what is needed.

This information is collected naturally during registration, KYC verification, and your use of the platform. Conversations through live chat or email may also be recorded — solely for the purpose of improving our service quality.

Rune88 uses the data it collects solely for the purposes listed below. We never use your information for anything beyond these stated purposes.

• Creating, Verifying & Managing Your Account
• Processing Deposits, Withdrawals & Other Financial Transactions
• KYC Verification & Age Confirmation
• Preventing fraud, money laundering, and unauthorized access
• Ensuring platform security and performance
• Personalizing your experience based on your preferences
• Informing you about promotional offers and bonuses (with your consent)
• Meeting legal and regulatory obligations
• Providing Customer Service & Support

We do not build advertising profiles using your data, nor do we share it with third-party advertisers. If you no longer wish to receive marketing emails or SMS, you can opt out at any time by contacting support.

Rune88 shares data with third parties only in very limited circumstances and under strict confidentiality agreements. Those circumstances are outlined below.

• Payment Processors: Only the information required to process transactions is shared with bKash, Nagad, Rocket, and partner banks.
• Identity Verification Services: Minimum necessary data is shared with approved third-party verification providers for the KYC process.
• Law Enforcement: Data may be disclosed to relevant authorities if required by a court order or legal obligation.
• Technology Partners: Server hosting and cybersecurity providers may access limited data for operational purposes.
• Corporate Restructuring: In the event of an ownership change or merger at rune88, data may be transferred — however, the protections under this policy will continue to apply.

All third-party partners are required to comply with rune88's privacy standards. They may not use your data for their own purposes. Any breach of contract will result in immediate termination of the partnership.

Rune88 uses industry-leading security technology to protect your data. Multiple layers of protection work together to keep your information safe at all times.

• 256-bit AES encryption — bank-grade security technology
• All data transfers are secured using TLS 1.3 protocol
• Two-Factor Authentication (2FA) — An Extra Layer of Login Security
• Advanced firewall and intrusion detection systems active
• Regular third-party security audits and penetration testing
• Immediate Account Lock Upon Detection of Suspicious Login
• Data access is restricted to a limited number of staff on a need-to-know basis
• All staff sign confidentiality agreements and undergo regular privacy training

If a security breach or suspicious activity is detected, we will notify the affected users within 72 hours. In the event of a data breach, we will also inform the relevant regulatory authorities.

Cookies are small text files stored in your browser. rune88 uses the types of cookies listed below, each with a clearly stated purpose.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect some platform features. Turning off optional cookies will not impact your core experience.

Rune88 retains your data only for as long as necessary. All data is kept while your account remains active. After account closure, data is retained according to the timelines outlined below.

Once the retention period expires, data is either securely deleted or anonymized in a way that makes it impossible to identify you.

As a rune88 user, you have several important rights over your personal data. We fully respect and uphold each of these rights.

• Right to Know: If you wish to know what data we hold about you, we are obligated to provide a complete list.
• Right to Rectification: You may request corrections to inaccurate or incomplete information — this will be completed within 7 business days.
• Right to Erasure: Your data will be deleted upon request, unless we are required to retain it by law.
• Right to Restrict Processing: You may request that your data be used only for specific, limited purposes.
• Right to Portability: We can provide your data in a machine-readable format upon request.
• Right to Object: You may object to your data being used for marketing or profiling purposes.
• Right to Complain: If you are not satisfied with how we handle your data, you may file a complaint with the relevant regulatory authority.

To exercise any of these rights, email support@rune88.bet or reach us via live chat. Once your identity is verified, requests are typically processed within 7–14 business days.

Rune88 strictly prohibits anyone under the age of 18 from creating an account or using the platform. Age is verified at registration and confirmed through identity documents during the KYC process.

• Date of birth verification is mandatory at registration
• Age is re-verified against NID or passport during the KYC stage
• Accounts Are Immediately Closed Upon Detection of a Minor
• Deposits made by minors are refunded — bonuses excluded
• Parents with concerns can reach us at support@rune88.bet

If a parent or guardian believes their child has registered an account without their knowledge, please contact us immediately. We will act promptly and offer full cooperation.

Rune88 may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, new platform features, or security improvements.

• You will be notified by email or SMS 7 days before any significant changes
• The "Last Updated" date will always be displayed at the top of the page
• Previous Versions Available Upon Request
• Continued use of the platform after a new policy takes effect will be considered as acceptance
• Re-consent may be requested for material changes to this policy

If you disagree with any changes, you have the right to close your account. Simply contact us and any valid balance will be refunded.

For any privacy-related questions, complaints, or requests, please reach out to us through the channels below. Our dedicated privacy team is always ready to help.

• Email: support@rune88.bet — expect a response within 24 hours
• Live Chat: Available 24/7 — Response Time Within 5 Minutes
• Help Center — Detailed guides & FAQs are available
• FAQ Page — Quick Answers to General Queries