Warning: Gambling can be addictive. For 18+ only. Never bet more than you can afford to lose.
Responsible Gaming

Safe & Responsible Betting at rune88

Play for fun, not out of fear of losing. rune88 believes healthy entertainment and responsible gaming can go hand in hand. Our tools and support system are always here to keep you safe.

Fully Secured 18+ Only 24/7 Support Self-Exclusion Tool Deposit Limit
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Responsible Gaming Policy
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Our Protection Measures

Rune88's commitment to your safety

Set Deposit Limit

You can set your own maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set, and increasing a limit requires a 7-day waiting period.

Session Time Control

Set a session timer if you don't want to play beyond a certain time. You'll receive an automatic alert or be logged out when the time is up. Staying time-aware is the first step to responsible gaming.

Self-Exclusion

If you need to step away for a while, choose a self-exclusion period ranging from 1 week to 5 years. Your account will be completely inactive during this time, and no marketing messages will be sent.

Reality Check

A popup will appear every 30, 60, or 90 minutes showing a summary of how long you've played and how much you've won or lost. It keeps you connected to reality.

Set a Loss Limit

Betting will automatically stop once you hit a set loss amount. Configure this limit in advance to avoid losing more than you can afford in the heat of the moment — it's the most effective tool for financial protection.

Professional Support & Counseling

If you feel like you're losing control over your gambling, chat with our trained support team via live chat. Professional guidance is available in complete confidence — we're always here for you.


01

What Is Responsible Gaming?

Responsible Gaming isn't just about following rules — it's a mindset, a way of life. At rune88, we believe online betting should be a form of entertainment, not a source of income. When betting starts causing stress and anxiety instead of enjoyment, that's a sign something isn't right.

Responsible gaming on our platform means the decisions — how much you spend, how long you play, and when to take a break — are entirely yours. rune88 simply provides the tools and support to help you stick to those decisions. We want you to stay well and enjoy gaming for the long term.

Online gaming is growing fast in Bangladesh. But many people don't realize how excessive gaming can lead to financial loss, family problems, and declining mental health. rune88 is committed to raising awareness on this issue and actively works to keep every user protected.

Remember: there are no guaranteed wins in gambling. Only bet what you can afford to lose without it affecting your daily life.
02

Signs of Problem Gambling

It's not always easy to tell when casual entertainment is turning into a problematic habit. Ask yourself the questions below — if most of your answers are "yes", it may be time to seek help.

Self-Assessment Checklist
Answer these questions honestly
01
Are you placing more bets to try to win back what you've lost? If the urge to "chase losses" keeps coming back, it's a warning sign.
02
Are you hiding your gambling from family or friends, or lying about it?
03
Are you betting with money meant for bills, food, or other essential expenses?
04
Do you find yourself unable to stop even when you want to — always coming back for one more session?
05
Are you neglecting work, studies, or family responsibilities to spend time gaming?
06
Do you feel restless, irritable, or moody when you're not playing — experiencing discomfort when away from gambling?
07
Have you bet with borrowed or loaned money and are unable to pay it back?
If you answered "Yes" to 3 or more questions, please contact our support team right away. Seeking help is a sign of strength, not weakness.
Addiction Risk Level
Normal (0–2)
Low Risk
Caution (3–4)
Moderate
Problematic (5+)
High Risk
03

Rune88 Safety Tools

Rune88 has built several powerful tools to help you stay in control of your gaming. These tools can be activated at any time from your account settings and take effect immediately.

Deposit Limit

Set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; increasing one requires a 7-day cooling period.

Loss Limit

Betting will automatically stop once you reach a set loss amount. The best way to protect yourself from financial harm.

Session Time Limit

Set a maximum number of hours per session. When time is up, you'll receive a notification or be automatically logged out.

Reality Check

At set intervals, you'll see a summary of your play time and financial activity. Stay grounded in reality.

Self-Exclusion

Deactivate your account for anywhere between 1 week and 5 years. During this period, you won't receive any promotional messages.

Cooling-Off Period

Take a temporary break of 24 hours to 6 weeks. Less strict than self-exclusion, but still an effective option.

All tools are available under Account Settings → Responsible Gaming. Need help setting them up? Reach out via live chat — we're happy to assist.
04

Complete Guide to Setting Limits

Setting limits is the most important step in responsible gaming. On rune88, you can set three types of financial limits. Details are provided in the table below.

Limit Type Effective Time Waiting to increase Cool-Down Period
Daily Deposit Limit Immediate 7 Days Immediate
Weekly Deposit Limit Immediate 7 Days Immediate
Monthly Deposit Limit Immediate 30 Days Immediate
Daily Loss Limit Immediate 7 Days Immediate
Session Time Limit From the next session 24 Hours Immediate
Bet Limit (per bet) Immediate 7 Days Immediate

Set realistic limits from the start. It's recommended to allocate no more than 5% of your monthly income for entertainment. Spending beyond that risks putting you under financial pressure.

Before raising your limit, ask yourself — do you really need to? The cooling period gives you time to make a thoughtful decision rather than an impulsive one.
05

Self-Exclusion Process

Self-Exclusion is a feature that lets you take a break from the platform for a set period of your choosing. It is widely recognized as the most effective protective measure against problem gambling.

  • Go to Account Settings and select the "Self-Exclusion" option
  • Choose from 1 week, 1 month, 3 months, 6 months, 1 year, or 5 years
  • State a reason (optional) — this helps us improve our service
  • Your account will be deactivated immediately upon confirmation
  • No marketing or promotional messages will be sent during this period
  • Your current balance will remain safe and can be withdrawn once the exclusion period ends
  • Once the self-exclusion period ends, you'll need to contact support to reactivate your account
Even after your self-exclusion period ends, your account won't be reactivated automatically. Returning requires a conscious decision — this is part of our safety framework.
06

Practical Safe Gaming Tips

Responsible gaming isn't just about tools — it also takes the right mindset and some practical habits. The tips below are drawn from the experiences of bettors in Bangladesh.

  • Set a budget first: Decide how much you'll spend each week before you play — and stick to it.
  • Accept losses as part of the game: Every bet carries the risk of loss — think of it as the cost of entertainment, not an investment.
  • Don't bet on impulse: Never bet when you're angry, frustrated, or under the influence.
  • Take regular breaks: Take at least a 15-minute break every hour. Get up, walk around, and drink some water.
  • Never chase your losses: Trying to recover losses by placing bigger bets after a loss is the most dangerous habit you can develop.
  • Stick to your time limits: Whatever happens, stop playing when your time is up. Tomorrow is another day.
  • Be honest with your family: If you've started hiding your betting activity from family, that's a sign a problem is developing.
  • Keep other hobbies: Don't make betting your only source of enjoyment — make time for other hobbies and activities.
07

Minor Protection

Rune88 strictly prohibits anyone under 18 from using the platform. Age is verified at registration and confirmed through ID checks during the KYC process.

  • Date of birth verification is required at registration
  • Age is re-verified via NID or passport during KYC
  • Accounts are immediately suspended if a minor is detected
  • Deposits made by minors will be refunded — excluding any bonuses
  • Restrict access on shared family devices using a PIN or password
  • If you suspect underage activity, contact us at support@rune88.bet — we'll act promptly.
Parents play a vital role in keeping children safe online. Enable parental controls on your browser and be cautious when sharing devices.
08

Where to Get Help

Gambling addiction is hard to face alone. rune88 offers direct support and can also guide you toward professional counseling. Asking for help takes courage.

rune88 Live Chat
Available 24/7. Get immediate responses to any Responsible Gaming questions. Completely confidential.
Email Support
support@rune88.bet — response within 24 hours. Best for detailed advice and in-depth support.
Professional Counseling
National Mental Health Helpline: 16789. Consider speaking with a psychiatrist or counselor.
Family & Friends
Talk openly with a trusted family member or friend. Don't fight this alone — reach out for support.
09

Frequently Asked Questions (FAQ)

Your account balance remains fully secure during self-exclusion. Once the period ends and your account is reactivated, you can withdraw your balance. Deposits and withdrawals are not possible while self-exclusion is active.

Yes, lowering your deposit limit takes effect immediately. However, increasing your limit requires a 7-day cooling period. This rule protects you from raising limits on impulse.

No, your account does not reactivate automatically once the self-exclusion period ends. You will need to contact support and consciously request reactivation. This ensures that the decision to return is a considered one.

Direct third-party self-exclusion requests are not available. However, if a family member is concerned, they can reach out to support@rune88.bet. We will assess the situation and take appropriate action.

Go to Account Settings → Responsible Gaming → Reality Check. Choose a reminder interval of 30, 60, or 90 minutes. Once enabled, it will apply from your next session onward.

Active deposit limits or session limits have no impact on your bonuses. However, during self-exclusion you will not receive any bonus offers, and any bonuses already in progress may be cancelled.
Start Safe

Play responsibly, enjoy every moment

Your safety is our priority at every step on rune88. Open an account today and enjoy responsible, secure betting with our responsible gaming tools.

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